Water & Sewer Tariffs & Rates
The City of Lancaster provides water and sewer services to all properties within Lancaster City limits as well as to customers in certain other municipalities outside of Lancaster City.
Water and Sewer rates for customers inside Lancaster City are established by City ordinance, which must be approved by city council and the mayor. Water and sewer rates for customers outside Lancaster City are established through the Pennsylvania Public Utility Commission (PUC) rate making process and must be approved by the PUC.
Water customers are billed either on a monthly or quarterly (every 3 months) basis. Water charges are based on a combination of a monthly/quarterly Customer Charge and the Consumption Charge. The Customer Charge is a flat rate charge based on the size of the water service line that connects the City water system to the customer’s property. The Consumption Charge is determined by multiplying the amount of water used during the billing period (measured in thousands of gallons) times the Water Consumption Rate. Water Consumption Rates are listed on the Water & Sewer Rates document below in the Documents & Resources tab.
Sewer customers are billed either on a monthly or quarterly (every 3 months) basis. Sewer charges are calculated by multiplying the amount of water used during the billing period (measured in thousands of gallons) multiplied times the Sewer Consumption Rate. Sewer Consumption Rates are listed on the Water & Sewer Rates document below in the Documents & Resources tab. There is a monthly/quarterly Sewer Minimum Charge that is billed to a customer only if their calculated Consumption Charge is less than the minimum during any monthly/quarterly billing period.
The complete PUC approved Water and Sewer Rate Tariffs are available below in the Documents & Resources tab.
Proposed Water Rate Increase – Customers Outside of the City
The City of Lancaster Bureau of Water has filed a new tariff with the Pennsylvania Public Utility Commission for an increase in water rates applicable to customers residing outside of the City. The last time the City increased water rates was in 2015. The new water rates are necessary to recover increased costs to provide water service and are scheduled to become effective on November 30, 2021. The primary reason for the rate increase is to recoup the added capital investment in the City’s water facilities. The City of Lancaster has requested an overall rate increase of $4,024,593 per year or 21.3%.
If the City’s entire request is approved, the total bill for a residential customer using 13,600 gallons per quarter with a 5/8 inch meter would increase from $77.70 to $94.14 per quarter or by 21.2%. The total bill for a commercial customer using 68,000 gallons per month with a 2-inch meter would increase from $312.86 to $356.78 per month or by 14.0%. Rates for an industrial customer using 430,000 gallons per month with a 2-inch meter would increase from $1,697.15 to $1,826.86 per month or by 7.6%.
For more information on the proposed increase or to find out how the requested increase may affect your water bill, please contact the City of Lancaster’s Customer Service Office at (717) 735-3425.