UPDATE 12/13/19: Tenant-occupied rental properties will be removed from the shutoff list until further notice. Rentals will be handled with a separate process at a later time while we continue to try to make contact with landlords who have still not responded. Regardless, we continue to urge tenants with access to their meter to contact GridOne at (866) 733-8303 or info@gridonesolutions.com to make an appointment.



We are nearing the end of our water meter upgrade project! Over 90% of properties have complied and had their meters upgraded. The remaining properties, available below in both map and list form, have still not responded to several letters and door hangers. This upgrade is free, but MANDATORY. Certified letters are being sent to properties that have not yet responded. If an appointment is not scheduled within 10 days of the date on the letter, the property will have their water shut off.


Please check the list for your neighbors, family and friends. See a property you’re familiar with? Let the property owner know so that they can schedule an appointment!


Still have questions about the upgrade process? Click the button below for the FAQ!



The map and list will be updated periodically. The property may remain on the list even after an appointment is scheduled. The map and list were updated as of 9 a.m. on Wednesday, December 18.


*To view the address, please zoom in to the dot and click on it. Please note that some parcel numbers are associated with multiple addresses, meaning that some dots on the map include more than one address. If this is the case, there will be arrows on the box that pops up when you click on the dot. You can navigate to the other addresses by clicking the arrows. 




To make an appointment and prevent water shut-off, please call GridOne Solutions at (866) 733-8303 or email info@gridonesolutions.com.


IF YOU BELIEVE A PROPERTY IS LISTED IN ERROR please call (717) 291-4820, Monday through Friday 7 a.m. to 3:30 p.m. or email info@cityoflancasterpa.com.