COVID-19 Treasury Information

The Treasury office and drive-thru at 39 W. Chestnut Street is closed to the public until further notice. Payments can still be made by mail or online. Staff is still responding to questions via phone and email. See below for the pay online link and customer service contact information.

New Tax Deadlines

Installment payers:
• 2nd installment due date moved to 8/31
• 3rd installment due date moved to 11/30

Regular payers:
• 2% discount period extended to 8/31
• Base payment period moved to 9/1 through 12/31
• Eliminated 10% penalty period completely

If any taxpayer pays at the base amount during the extended discount period, we will refund the over-payment amount.

PAY ONLINE

We offer online payments for your real estate tax bill, water bill, sewer bill, stormwater bill and trash bill. Payment can be made with Visa, Mastercard or Discover credit or debit cards or e-check.

 

You do not need to log in to pay your bills. Simply select Real Estate or Utility Billing and enter the appropriate account number. On mobile, you should click “+ Expand Menu” and then select Real Estate or Utility Billing.

 

A note about account numbers: Your trash account number is the same as your water account number but with a T in front of it – e.g. 123456 and T123456. This is reflected on your bill.

Contact Info

Address

39 W. Chestnut St.
Lancaster, PA 17603

 

Office hours

Monday – Friday
8:30 a.m. – 5 p.m.

 

Phone

(717) 735-3425

 

Fax

(717) 735-3431

 

Email

customerservice@cityoflancasterpa.com