What We Do

The Operations Bureau is responsible for maintaining approximately 100 miles of city streets and 13 miles of public alleys. These responsibilities include reconstruction, resurfacing, maintenance, and snow and ice control. The Bureau is also responsible for snow and ice control for an additional 20 miles of state roads within the City limits.


The Bureau cleans 250 lane miles of streets, plus public alleys and City-owned parking lots twice a month with Central Business District streets cleaning on a weekly basis. Each year, the Streets Section responds to an average of 300 police calls, 50 calls to remove dead animals in the street, 200 calls for debris in the street, 250 street-condition calls and approximately 2,000 calls from the general public. The Streets Section also repairs an average of 150 water trenches, 30 sewer trenches, 30 sinkholes and approximately 3,000 potholes per year.


The Bureau’s Motor Vehicles Section performs Pennsylvania State Inspections, State-mandated emissions testing, tune-up services, vehicle repairs and maintenance for the City’s Vehicle Fleet. This includes more than 115 over-the-road vehicles, 15 off-the-road units, 4 street sweepers, and 50 miscellaneous pieces of equipment such as lawn mowers, generators, snow blowers, leaf pickers and trailers.


The Bureau’s Traffic Section is responsible for the maintenance of over 17,000 traffic signs; traffic signals at 123 intersections; flashers for 15 school safety zones; pavement markings; new sign manufacturing; and maintenance of decorative street lights. Traffic Section personnel evaluate loading zone, handicap space and other parking restriction requests, and advise the Traffic Commission accordingly. Traffic Section staff collect field data, such as traffic counts and measurements, required for traffic signal and stop sign warrant evaluation. The Traffic Section implements rulings of the City Traffic Commission in coordination with the Bureau of Police.


The Bureau’s Parks Section is responsible for the maintenance of 22 City parks and playgrounds including the 70-acre Long’s Park, Petting Zoo and rental facilities; City Water and Wastewater Department grounds; public rest rooms; and 6 City swimming or wading pools.


The Bureau’s Tree Crew also administers the City’s Shade Tree Ordinance and street tree planting program; trash removal for City-owned properties and the Downtown Investment District; graffiti removal; custodial services and supplies; snow removal for City buildings and parking lots; seasonal decorations and downtown banners; and staffing for City-sponsored special events and activities.

General Contact Info


City of Lancaster
120 North Duke Street
P.O. Box 1599
Lancaster, PA 17608



(717) 291-4711

Who We Are
Documents & Resources
Latest News
Who We Are
Documents & Resources
Latest News
Snow Emergency Lifted – February 2 Bureau of Operations Department of Public Works Mayor’s Office
The Snow Emergency declared for the City of Lancaster will be lifted on Tuesday, February 2 at 4 p.m…
Parking Enforcement to Resume Bureau of Operations Lancaster Parking Authority
Starting Monday, May 18, the Lancaster Parking Authority will begin enforcing metered parking once a…
Street Sweeping to Resume on Monday, April 20 Bureau of Operations Department of Public Works
We suspended street sweeping in mid-March in anticipation of an influx of cars on the street due to …
Winter 2020 Bike Lane Snow Removal Bureau of Operations Department of Public Works
The City of Lancaster’s Department of Public Works is committed to safety and access for all who u…
City of Lancaster Closed for Thanksgiving Bureau of Operations Department of Public Works Mayor’s Office Solid Waste & Recycling Program
City of Lancaster offices will be closed on Thursday, November 28 and Friday, November 29 for Thanks…
City of Lancaster closed for Election Day Bureau of Operations Department of Public Works LOOP Mayor’s Office Solid Waste & Recycling Program
The City of Lancaster will be closed for Election Day on Tuesday, November 5.