Contact List

Abandoned or Vacant Properties            
Department of Housing & Neighborhood Development
717-291-4706

Abandoned Vehicles     
Lancaster City Bureau of Police 
717-735-3454

Animal Management Complaints             
County Wide Communications  
717-664-1180

Broken Sewer Pipes & Broken Water Pipes
Bureau of Wastewater (Administration)
717-291-4825
Bureau of Wastewater (After 3 PM)
717-989-3727
Bureau of Water (Meter Shop)
717-291-4820
Bureau of Water (After 3 PM)
717-291-4816

Building, Zoning & Plumbing Permits​          
Department of Housing & Neighborhood Development
717-291-4724

County Drug Task Force
Lancaster City Bureau of Police 
1-800-422-1380

Crime Prevention           
Lancaster City Bureau of Police 
717-735-3481

Dead Animals in Street 
Department of Public Works, Streets Department           
717-291-4835

Down Power Lines (Call 911 first)             
PP&L    
1-800-342-5775

Gas Leaks (Call 911 first)               
UGI       
717-299-7281

Graffiti Complaints         
Solid Waste Hotline 
717-291-4744

Handicap Parking Permit              
Lancaster City Bureau of Police 
717-735-3452

Hazardous Waste, Household   
Solid Waste Hotline
717-291-4744

Loading Zone Permit     
Lancaster City Bureau of Police 
717-735-3452

Noise Complaints            
County Wide Communications  
717-664-1180

Parking Meters
Lancaster City Parking Authority               
717-299-0907

Parking Permit 
Lancaster City Bureau of Police 
717-735-3452

Police Emergency           
County Wide Communications  
911

Police Non-Emergency 
County Wide Communications  
717-664-1180

Potholes             
Department of Public Works, Streets Bureau     
717-291-4835

Power Outage  
PP&L    
1-800-342-5775

Recycling Questions       
Solid Waste Hotline        
717-291-4744

Rodents              
Department of Housing & Neighborhood Development
717-291-4706

Storm Drain Clogged​              
Bureau of Wastewater 
717-291-4825
Bureau of Wastewater (AFTER HOURS)
717-989-3727  

Shade Trees on Street  
City Arborist      
717-291-4846

Sidewalk Complaints     
City Engineering              
717-291-4764

Street Cleaning
Department of Public Works, Streets Bureau     
717-291-4835

Street Lights      
PP&L    
1-800-342-5775

Tax or Utility Billing Questions
Customer Service
717-735-3425 

Trash Complaints            
Solid Waste Hotline        
717-291-4744

Trees, Fallen     
Department of Public Works, Parks Department              
717-291-4841

Trees, Fallen (After Hours)         
County Wide Communications  
717-664-1180

Video Cameras
Safety Coalition
717-397-3137

Water Quality   
Bureau of Water (LAB)
717-291-4818
Bureau of Water (AFTER HOURS)             
717-291-4816